Booking Conditions and Cancellation Policy

Prices are per night for the whole house, including mandatory Japanese consumption tax of 8%.

  • Minimum stays
    Winter Peak Season: 5 nights.
    Winter Value Season: 3 nights.
    Other times: 2 nights.

Payment schedule & Cancellations

  • Winter bookings (1 December – 31 March)
    A 30% Deposit is required with the booking to confirm reservations.
    The 70% Balance is to be paid at least 30 days before commencement of the rental period.
    Cancellations: 
    More than 90 days notice, 100% refund.
    90 to 45 days notice, Deposit forfeited.
    Less than 45 days notice or “No Shows”, sorry no refund.

 

  • Other times
    A 30% Deposit is required with the booking to confirm reservations.
    The 70% Balance is to be paid at least 15 days before commencement of the rental period.
    Cancellations: 
    More than 30 days notice, 100% refund.
    30 to 15 days notice, Deposit forfeited.
    Less than 15 days notice or “No Shows”, sorry no refund.
     
  • International bank transfer fees are typically around JPY 3000-4500, which guests must pay. Refunds are also subject to the same charges.